For upwards of 2 decades, MTM has partnered along with their clients in order to generate non emergency health care transport with regard to reaching health-related care, offering self-sufficiency, & connecting local community solutions. By means of using top quality consumer support and the means to help put together all-inclusive supplier structures, they enable their clients to be able to complete their goals even when accomplishing their visualization of local communities without any confines.
Your wellbeing & essential safety are a main worry to MTM. As a result of the existing Coronavirus crisis, MTM are using the recommendations supplied by the Centers for Disease Control.
MTM is here now to provide a wide array of NEMT Brokerage services to use on your main obstacles with medical-related transport and Public Travel Services. Through state non emergency medical transportation (NEMT) brokerage to organizing & sending for major transportation organizations, their professional services seek to make improvements to member health and wellness outcomes whilst aligning together with customer objectives, decreasing program expenses, & enhancing total satisfaction.
Taking advantage of their detailed knowledge of the medical-related transport services market, MTM’s mobility management model offers an inventive strategy for synchronised neighborhood transport.
Having a wide range of synced, workable transport solutions, mobility management makes sure all aspects of passengers’ transportation expectations will be achieved. They inform passengers about the transport methods available, & help them pick the best style of transport that most closely fits the requirements.
As demand continues to increase, mobility management delivers a strategic method for unifying, managing, & coordinating transportation services. MTM collaborates with their clients to deliver a family of travel services & options like:
Diverse travel options & modes Eligibility assessments Travel training Helping plan for future system growth Modular, scalable solutions, up to full turnkey partnerships Pursuing opportunities for grant funding Educating passengers on & assigning them to the most cost-effective, appropriate mode of transportation Performing education and outreach to explain the transportation system to stakeholders Developing strategies for meeting the needs of passenger populations Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
As transportation agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, and lead the agency and its contractors through continual quality improvement.
Serving as the agency’s eyes a real augmentation of the agency’s very own employees an impartial QA professional gives an extra level of impartiality to maintain any other vendors responsible & pro actively tackle services & compliance factors. Along with experience which combines travel & quality assurance, MTM comprehends just how numerous areas of Quality Assurance have an impact on a travel sections operation, and provides a dedicated system set up to improve conformity & procedure enhancement.
The specialized Quality & Compliance section tracks the distribution of over Twenty mil journeys each and every year through their sub contracted community of transportation providers, with seven point five million telephone calls fielded by their own customer support facilities every year. For every of the even more than One hundred agreements, MTM have intrinsic quality control measures available and also keep them selves answerable to overall performance benchmarks & Key Performance Indicators(KPIs).
MTM is known as a authentic pioneer in developing Quality Assurance procedures intended for the non emergency medical-related travel sector, & also has successfully carried out all of these practices in their own individual programs for upwards of 2 full decades. In every single commitment MTM run, MTM completes Quality Assurance tasks driving them to be distinctly experienced in order to present impartial reviews, evaluate system general trends, & record crystal clear findings & suggestions.
By using a catalogue of methodologies, guidelines, types of procedures, and documentation created over the last 20 years & ready to be tailored to meet transit specialists specialized expectations, MTM is very well outfitted to be able to simplify enactment and also make speedy constructive influences for travel specialists of just about any size for medical transportation services.
Significantly more unique towards the travel business, MTM partners with travel businesses in Maryland & Washington, D.C. to give specialist QA solutions. In each case, MTM cooperate with the transit specialists in order to put together complete models that give control for both the Administration & Operations within their paratransit units.